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returns and refunds

returns and refunds

We, at Babycupcakes,  are proud of the products we sell.  

If, for any reason, you are not happy with your purchase we will exchange it or give you a refund (minus the cost of shipping and handling) providing the gift is returned to us within seven (7) days of date of purchase.   

The product must be in its original condition, new and unused, and in its original packaging. 

If the product is faulty (defective manufacture and/or workmanship) we will provide a full refund or exchange (including the cost of shipping and handling).

All refunds will be made to the credit card used in the original purchase.

Babycupcakes cannot be held responsible for packages lost in transit, so please ensure that all returns are made via a traceable method.  Returns should be sent to Babycupcakes, Unit 26, 398 The Boulevarde, Kirrawee, NSW 2232.