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testimonials

testimonials

testimonials

Testimonials 2014

I would like to express my appreciation for the efficient and helpful manner in which your company is handling a relatively insignificant order. Your attitude is most refreshing.   Thanks again.

Peter    July 2014

 

I've bought the Gift to Share for a few people now and have always received great feedback. It's a really beautiful gift and the service delivered by Babycupcakes.com is exceptional. Thank you!    

Julie June 2014

 

I keep getting the feedback requests but am unfortunately unable to do them as I don’t get to see the bouquets that we send out.  I can only go on what people say when they receive them and that is that the bouquets are absolutely beautiful and so different.

Valerie June 2014

 

Your service is impeccable and the gift was received with much gratitude and thanks.   

Belinda  May 2014

 

The Potpourri is an absolutely gorgeous gift. Very well presented and quality products in the gift. Will definitely be purchasing this product in the future. 

Kellie   May 2014

 
Dear Baby cupcakes team,

I have just ordered my eighth personalised nappy cake for a friend in Australia while I live away in Hong Kong. This time, the cake has been delivered within 24 hours! I am once again so impressed with your service and product.  I am sure I will continue to order many more nappy cakes! 

Thank you so much. Joanna    May 2014

 

Hi Genny,

That’s wonderful. Thank you for letting me know. Such efficient service!

Kellie   May 2014

 

Thanks!  I got texted a photo - they have arrived and they loved them
Tash   May 2014

 

Your gifts are always appreciated by the recipients.  

Our new-parent work colleagues always appreciate a pretty and useful gift. Much better use of funds than cut flowers.

Alana   April 2014

 

Hi Gen,

Thank you so much for confirming it has been delivered, My friend has contacted me too and loved it!  You really do have lovely baby gift ideas and I will continue to order from your website. I do understand the delayed delivery was out of your control and I appreciate your help with following it up.

Thanks again,

Heidi    March 2014

 

Super!    Thanks again.   You guys do a wonderful job

Cheers   Anna  March 2014

 

Thank you so much for your wonderful service! !   The gift has been received with great appreciation:-)

Many thanks Kathy   March 2014

 

Caren,

 Thanks for the advice - your super efficient service and feedback communication to your customers is excellent.  I have acknowledged this to you previously but in this regard I consider you to be a leader in powerful customer service.

Paul    March 2014

 

Hi Caren

Thanks for letting me know.    As always - the extra mile with customer service is really appreciated!

I think this is my 7th order- you guys are wonderful!

Joanna    February  2014

 

Thanks for excellent service as always :-)

Anne   February 2014

 

Hi there 

Great,  thanks for the update.   I got a lovely thank you from the mum a little while ago. She just loved the present! 

Thanks   Therese   February 2014

 

It never ceases to amaze me that people don't know about this product - the recipient is always so pleased with it - much better than flowers and I love the fact that it can be personalised.

Anne   February 2014

 

Thank you, she loved it!

Jenni   February 2014

 

The recipients of this gift were wowed!  Great product!

Leanne   February 2014

 

Dear Gen

Thank you. You guys are amazing and my favourite retail store for bubs.

Kind regards

N    February 2014

 

Great service.   Very helpful with our order and great follow up.  

Kate  February 2014

 

Hi Genevieve,

Thanks for the note, yes she did receive it while at the hospital - thanks so much for making sure it got to her.
Jenny    January 2014

 

Hi Genevieve,

Thank you for letting us know and for changing the delivery with such late notice.  

Cheers,

Kate   January 2014

Testimonials 2013

Thank you very much for letting me know.   Awesome service. I'll keep you in mind for future babies.

Marissa   December 2013

 

Excellent - everyone always loves receiving their gift
It is my go to gift for anyone that has just had a baby. Poor mum always thinks there is going to be an eatable cupcake but love the gift more!

Amanda   December  2013

 

The product is fantastic!

Amanda  December 2013

 

I always order this for new babies as a company gift. Everyone is always very happy to receive such a useful and beautiful gift. I have only ever had great feedback. Love it as it's so easy to order & the customer service is outstanding . I have been ordering this for 5 years now & it's still a winner (even when its baby number 2... or 3)

Angela   November  2013

 

The sibling badge is a great add on - I always order one as it's a winner not only with the older sibling but also Mum and Dad.

Angela  November 2013

 

Many thanks Gen – fantastic service ! 

Andy    November 2013

 

Thank you for being so on top of this!

Ange    November 2013

 

Thanks, he called to say he was very happy with the gift.  Thanks again

D    November 2013

 

I just have to say that your service is AMAZING! - This is why I keep using your products as gifts for my special new mums, the bouquets are beautiful and the smell is magical. Thank you for being a business of such high quality. You deserve every success.

Leigh   October 2013

 

Thank you.   I used your service when I was with another business, I was always so impressed by what you do. I’m glad to the opportunity to use you again!

Kathy   September  2013

 

You are brilliant!! Exactly right... Thank you:))
Nicole  December 2013

 

Thank you for your help they loved it

Marama   August 2013

 

I've been ordering the same product for all staff members having a baby.   The feedback I've received is excellent. I will continue to order this product and most definitely recommend to everyone I know!  The Top to Toe product really is the perfect gift!

Larissa  August 2013

 

Hello, yes thank you - she was thrilled with it.  Thank you for your assistance and having the basket reach her so quickly.  Fantastic service. 

Gayle   August 2013

 

Thank you for being so caring.

Skye    August 2013

 

Hi Gen,

Thanks very much for the reply – great to know it was delivered swiftly.

Chantel   July 2013

 

What a fantastic service, very impressed!  Thanks so much. We'll certainly be using you again.
Anne   July 2013

 

Thanks so much and she was thrilled with it. At first she thought it was actual cupcakes :-) 

Monique    July 2013

 

A very big thank you for the speedy delivery of a bouquet for our special grandson in Perth.  They received the delivery 1 hour on arriving home from the hospital so could not have been timed better.   They absolutely loved it.

Penny  July 2013

 

I have excellent memories of my previous dealings with you last year and this powerful customer service continues.

Paul   June 2013

 

Good Morning Gen

Thanks so much for yr great service!

Cathy and Gavin loved the gift.

Cheers Sally June 2013

 

Hi Caren

I have indeed received this and it's PERFECT!

Thank you very much. 

Cheers Sam  May 2013

 

Thanks so much for your prompt service. Spoke to Karen on the phone and she is a lovely lady. Have a great weekend. Brooke x  May 2013

 

We have used you so many time and you always  - always make an impact. We have used your same day delivery service in Sydney, service to outback Australia, we have changed names on you from TBA to Callum and everytime have received a wonderful thank you and a photo of the beautiful gift. We keep coming back cause its a wonderful present to send.  Rachael March 2013

 

Hi,  I just wanted to thank you for your fast delivery on a bouquet. Your bouquets are absolutely stunning. I will ordering many times more.

Kind regards Renee  March 2013

 

Your most welcome your products are the best I sent one of your nappy cakes yesterday to this very lady and she was in awe and in tears at how lovely it was

Tina February 2013 

 

Keep up the great work and i have recommended you to everyone :)

Thank you so much to you and your team! Such exceptional service and quality gifts!

Many Thanks Abigail January 2013

 

Testimonials 2012

 

Thank you Soooo much Gen!  Yes it arrived just at the end of the baby shower so it was great timing!

Thanks again for another lovely present – you guys do a wonderful job

Veronica  December 2012

 

Good afternoon,

I would like to congratulate you & your team on outstanding service. Your turnaround time is exceptional. Our Client received there gift today and were highly appreciative. I look forward in continuing to use your service and would highly recommend to others.

Thanks again Leasa November 2012

 

Thank you, it was received and the feedback was that it was gorgeous, smelt wonderful and that the basket it came in will also be kept and used in the nursery.

Regards, Kate November 2012

 

Thank you so much for keeping me informed on this. They have received the gift and really love it.

Thank you again. 

Kind Regards  Tammy November 2012

 

Thank you for your prompt delivery of a stunning product. 

I have shown it to many people in my office. Great service.

Regards Sharon October 2012

 

Thank you for your email.  The new mum has received her Babycupcakes order and is over the moon with happiness.

Thank you again for your assistance.

Regards Deborah October 2012

 

Thank you Caren,

As always it is such a pleasure doing business with Babycupcakes. I use your site for all of our new born gifts, so much nicer than giving flowers.

Kind regards, Colleen  September 2012

 

Hi Genevieve,

You're an absolute champion.. thanks!! I got quite a few people excited about your website in the office today.. I'll be sure to spread the news on just how perfect your customer service is too!

Sarah September 2012

 

Hi,
I just wanted to say a BIG THANK YOU!
I was very impressed with your service and really appreciate you taking the time to contact the hospital
regarding my delivery. Caren sent me a photo of the Flutter Cake and it's very impressive!
Thanks again! I will definately be using Baby Cupcakes again.
Melanie August 2012

 

Caren,  

Thank-you for your courteous follow-up on advising that the parcel has actually been delivered.   

The service you have provided has been exceptional from start to finish. You have performed well above my expectations - extremely pleasant interactions and efficient processes which has contributed to very powerful customer service.  

Paul August 12

 

Once again, thanks very much for lovely baby gifts….I am sure they will love it.

Regards Louise July 12

 

I would like to commend your company on it's excellent customer service. This is the reason why I have purchased 3 bouquets from you in the past year - and plan on ordering another in the coming week as we have just had another birth in our friendship group. I will most certainly continue to recommend your company as your products are not only fantastic, but so is your service.

Simone July 12

 

Thank you so much – the gift was an absolute smash to the point that they don’t want to open it – a great gift idea.  

Angela July 12

 

Thanks Gen,
That's why I'm a repeat customer -
Appreciate your stellar efforts,
Matt June 12

 

Thankyou 

The new parents were delighted with you product!! 

 ;-D June 12

 

Hi Genevieve,

Thank you so much. I really appreciate you letting me know. Again, congratulations on such exemplary customer service. I will be back in a couple of weeks time for another order.

Have a great day Kind regards Nelune May 12

 

Hi Caren

As always, your service is fantastic 

Many thanks Sharon May 12

 

Fantastic! Thanks again guys for all your help

Kindest Regards, Erika May 12

 

Thanks Genevieve. Love using your services. You have the best customer service I know. Hope the gift gets to the recipient before tomorrow. thanks again.

Kind regards Nelune May 12

 

Thanks Genevieve, you guys are fantastic!

Cheers, Scott May 12

 

Thank you so much for your help and understanding, I'm very appreciative of the effort you've gone to.
Melanie May 12 

 

Good Afternoon I ordered a 'top to toe' bouquet from yourselves for a girl and have just received it.  I would like to say how absolutely special and adorable it is.  Fantastic, thankyou so much!  I know my friend is going to just love it!

Kindest Regards Carolyn April 12

 

Thank you very much, my lovely friend has just text me a picture of the gift (before reluctantly unravelling her goodies-it looked so pretty she didn’t want to disturb it!) so I was very pleased to see that the quality of the gift matches the picture on the website. I will definitely be using the voucher for another friend who has a bub on the way.

Thanks again, Amanda. March 12

 

Dear Genevieve, 

The delivery to Adam & Rachel did get to them safely.  They sent me a photo and it was absolutely beautiful and they were so thankful. Thank you for a wonderful gift idea.

Regards Carol Jan 12

 

Brilliant service throughout – thanks very much. I’ll definitely recommend your business. 

Kind Regards Trudi Jan 12

 

Thank you so much for letting me know – and thank you for another excellent result…see you next time!

Cheers, Jen Jan 12

Testimonials 2011

Thanks for the super quick delivery as always!!!  My sister in law’s are going to love them!! Thanks for making such lovely gifts.

Kylie Dec 11

 

Thank you. What a wonderful express service. Ordered yesterday, here already. Well packaged and all in one piece!

Jenny Nov 11

 

Thank you!  They received it and were overwhelmed, they said it was the best present they had received for the baby! Thank you for the updates on my purchase, it is most appreciated!

Louise Nov 11

 

Good Afternoon,

I have confirmation that the order has been delivered and very happy with their gift.  Thanks so much for your delivery and fantastic Customer Service Have a great day Kind Regards

Kaye Nov 11

 

Hi babycupcakes.

I had a baby 4 weeks ago and my husband bought me a beautiful gift to share bouquet. I just wanted to say that I was extremely pleased with the bouquet that you made. The attention to detail was incredible, I loved that each item of clothing was it's own flower. I was even more impressed when I undid all the clothing to see the quality of the items, the material is so soft and the suits are perfect for the summer heat as they are lightweight. I have bought nappy cakes and bouquets from other companies in the past for similar cost and they don't even begin to compare to yours. Thanks you for such a great product and I look forward to sharing your products with my expecting friends.

Emma Nov 11

 

Hi, Thank you for your excellent service and gift range. The new mum was totally delighted when her gift arrived. I will use and recommend you to others. Thanks Again

Jo Oct 11

 

Thank you so much! I received my order this morning and it is perfect!! Can not wait to give it to the expectant mum... Im sure she will love it!! Thanks again Will be sure to recommended your website to all of my friends
 
Rosie
Oct 2011

 

She loved it! Ordering was simple enough, the delivery prompt and the end product excellent. I really appreciated that you put our message onto a real card and included it in the package. Thanks

Stella Oct 2011

 

Hi Babycupcakes, 

I just wanted to pass on my thanks for your wonderful service. As an unassuming first time dad to be - I ordered a "Gift to share" for my wife and I couldn't have been more impressed! I received thoughtful, friendly service - including a phone call to double check the delivery address. The next day my wife received the lovely bouquet, which she and her girlfriends have continued to rave about! I will be highly recommending your business to my friends, family and other expecting parents looking to spoil their partners. Thanks again, 

Josh Oct 2011

 

Thanks you very much My sister received her bouquet the very next day, 5 October and LOVED it! She said all the midwives were caring it around showing everyone. I was stoked! =) My next order will be beginning of next month as my best friend is due for her baby. Kind Regards 

 Kelly Oct 2011

 

OMG!!! Talk about service... I’m absolutely amazed by your products and your service... Thank you so much! You’ll be hearing from me quite often.

Kind Regards,

Siham Sept 11

 

Dear Caren  

Thank you so much for such an efficient business you run. Emma sent me a picture of the nappy cake and it looked gorgeous...so thanks again  

 Regards

Linda Sep 11

 

Hello Gen,
The parcel was recieved yesterday by a delighted mother to be. THanks for your fanstastic work. Could not be happier with the gif tor the service, keep it up!.
 
Sarah Aug 2011
 

 

Hi,

I would like to thank you for arranging the present for me.

I will definitely use you again.  I particularly liked:

  1. The fact I could change the bibs for hats
  2. The efficient method in which you handled me
  3. The advice when the present was delivered.

Loved the service.

Thank you very much.

Julie August 2011

 

Hi Gen, 

Thanks for letting me know – what great customer service you have! This is why I am a repeat customer!

Many thanks Simone August 2011

 

Gen,

Thanks for the great service in keeping me informed. 
I received a call from our colleague thanking us for the gift - she absolutely loved it, so thank you for that also. 
Regards, 
Justin August 2011

 

FABULOUS & THANK YOU FOR LETTING US KNOW!

PS: Babycupcakes is THE BEST!

Carmel August 2011

 

Hi Gen,

Thank you - I received the parcel this morning - it is beautiful! I will be taking it to the hospital to give to my best friend who has just had her first baby tonight - I know she will love it!

Thanks again,

Emily  July 2011

 

Very, very speedy

The recipient thought it was beautiful

Many thanks

Stephanie July 2011

 

Hi Babycupcakes,
just a "thank you" for the lovely present that you delivered to my daughter yesterday. She has sent me some pictures of her little boy in the beanie - very cute!  She said the gift was amazing and very beautiful. Its always difficult when you can't be there for your daughter when such a big event happens - circumstances have prevented me from being with her at this time. It was great to be able to send her a unique and special gift to mark the occasion. Thanks again!
Cheers from Stella July 2011

 

Hello, 

Bugs in Uggs was delivered this morning, very quick delivery.  It's so cute and I'm sure the new mum and dad will be delighted.  Thanks very much.

Kind regards,

Anne June 2011

 

Thank you so much for your prompt service!  Jo and Glenn received the parcel this morning and rang me straight away.  They were so delighted with not only the beautiful gift but the amazing smell that came with the parcel.

Thank you once again.  I love your products!

Regards,

Carolyn June 2011

 

Hi Caren,
 Thank you so much for keeping me informed regarding the delivery of this present.  I must say I buy a lot of presents in different countries online and I have never had such good contact from any company regarding delivery.  I would definitely use your service again . 
Thanks
Deirdre May 2011

 

Hi there,

I would just like to pass on my thanks for your excellent service. I have ordered two deliveries through you in the past two weeks, both times it was a pleasure to choose something from your fabulous selection, easy to order, and delivery was the following day. To me, that is exceptional service.

All the very best for your business future, and thanks again.

Kind Regards,

Cindy May 20011

 

Thank you – I really appreciate the efforts you have gone to get this gift delivered.

Kind regards
Pauline May 2011

 

Dear Gen 

Just wanted to thank you for your amazing service, I have never had anything delivered so quickly to Perth/Broome for family and friends that live over there.  I just received a lovely email from my friend which I thought you would love to see 

What an AWESOME idea for a present - I am sending anyone from now on that has babies one of those!! Very cool. That was very naughty of you guys! Thank you xox"

Thanks again, your soon to be returning customer when the next friend pops,

Joanna April 2011

 

Thank you.

The arrangement is absolutely beautiful. I cannot wait to give it to the new Mum and Dad. I will definitely use your services again. I am very impressed with the excellent customer service.

Thanks,
Meghan March 2011

 

Thank you so much, I just received her text saying she loooooooves it very much.

Thanks again for going above and beyond, I really appreciate it.

Regards,

Melanie Feb 2011

 

Dear Gen, 
Thanks for that. The delivery has been picked up and the recipients are over the moon.
Thank you for your email update, that's great service.
Kind regards
Ryan Feb 2011

 

Hi Gen,

Yes, we received it just before 2pm and its beautiful! I actually said to the mail room clerk how quickly it had arrived as I only just ordered it this morning! Thank you so much for the quick thinking – its very much appreciated :o)

Cheers, Steph Jan 2011

 

Testimonials 2010 

 

Thank you so much.  Fantastic service. I'll be referring you and be a repeating customer. Really appreciate the service. 

Nicole November 2010

 

Dear Genevieve,
I am ever so grateful for your prompt reply, and genuine consideration of my concerns. 
I can't begin to tell you what a difference your email and actions have made to my babycupcakes experience. I assume you have my credit card details, unless I hear otherwise. I sincerely thank you again, and I look forward to further dealings with your company - as like I said in my initial email, your products are wonderful. 
Kind regards Natalie November 2010

 

Hi there
Thank you so very very much for the prompt delivery of the baby bouquet.  Baby's Mum & Dad really loved it.  It looked absolutely stunning. Your names have been etched in eveyones memory. Extremely impressive - It is so nice to have an alternative to the humble bunch of flowers. Once again a big thank you to all of you who made it happen.
Regards Denise November 2010

 

Dear Caren,

Thank you so much for the notification, fantastic service!! The parcel was received safely.

It has been excellent service from all aspects with your company and I will certainly be using you again and referring you name on.

Thanks again.

Kindest regards

Melissa October 2010

 

Dear Gen,

You have a sensational product and your service is exemplary! I have been an avid client of yours for over 8 years. I can’t think of a nicer gift than a bouquet of baby cupcakes!

Thank you again

Kind regards

Nelune October 2010

 

Thank you for your email Caren, I can confirm the parcel has been received and looks gorgeous, this is the first one I’ve seen and I love it.

Thanks so much!

Jenny August 2010

 

Thank you Caren.  The parcel was received yesterday by my sister-in-law.

I have ordered through babycupcakes several times and am extremely pleased with your service!

Thanks again,

Candice. June 2010

 

Thankyou, 
I appreciate your quick reply and the postal information of the parcel. Your customer service is very good. Well done! I have had trouble with other companies but I am very happy with your customer service and your products. I will recommend you to friends and family. 
Yours gratefully,
Anna May 2010

 

Thank you very much.  She has rung to say it is lovely and she does not want to pull it apart even though she has just realized that the baby does not have any socks and I have told her there are some in the gift.

Many thanks I will recommend you to friends as the service has been excellent.

Regards

Julianne May 2010

 

Dear Gen,
Thank you so much for your wonderful service. Our son and partner received the gift yesterday and were very pleased. I don't think they had seen anything like it before. I will certainly recommend your site and mention the great service.
Yours faithfully
Cheryl May 2010

 

A big thank you from the proud parents - they were thrilled with the unique gift - as was I with the prompt and friendly customer service.

Thanks so much! :)

Kindest Regards

Nadine April 2010

 

Hi Genny

We received the nappy cake this morning and it is AMAZING!

Thank you so much. The mum-to-be loves it and we'll definitely be using baby cupcakes again!

Cheers

Kate April 2010

 

Hi Caren,

Thanks so much, I will definitely be recommending this company to everyone!

Kind Regards,

Dominique April 2010

 

Hi Gen
Thank you for your email.
Your gift packages offered are unlike anything I can find in the UK, and I also pride myself on giving a gift that is unique and personal, so am very grateful for your offer of redelivery, your gesture is greatly appreciated. 
I will keep you updated on the progress of the delivery and let you know when it has been safely delivered once I hear from the gift recipients. 
Thank you very much for all your help and understanding, and I know I will be back for more wonderful nappy cakes as there are more bundles of joy on the way in the coming months.
Kindest Regarding
Moira April 2010

 

Thank you so much, Gen!

I heard that the gift had been received this afternoon, and the proud new parents absolutely loved it!!  Thanks so much for processing the order so fast, I’m really impressed and will definitely recommend babycupcakes to everyone.  I’ll be back to purchase some more gifts in the near future.  Keep up the fantastic work!!
Kind regards,

Cassie April 2010

 

Hi Gen,

I'm sorry for responding so late… I have not been in the office the last few days!

Thank you very much for including the Spritzer in the gift.  That was very kind of you.  I have been told the smell is unbelievable – I just wish I was able to smell it myself!

The customer service from BabyCupCakes is fantastic, and a huge reason why I keep purchasing from you guys… Plus, the gifts are gorgeous too!  I hope that when I (eventually) have kids, my friends will send me a gift from BabyCupCakes too… Here’s hoping!! J 

Thank again for all your assistance… My sister in-law LOVED the gift!

Kind regards, 

Stephanie March 2010

 

Hiya

The feedback was very positive, apparently the package was beautifully wrapped and everything was just prefect. The older kids are wearing the badges to school today. I just loved the add ons and something for everyone in the family.

Thank you, great idea and so practical.

Kind regards

Mikayla March 2010

 

Dear Genny,

Wow you guys are good!

Just checked your tracking and see it has been delivered and the recipient just called thanking me. She is impressed.

Thanks so much. I will definitely use your services again. Excellent delivery time.

Regards,

Donna March 2010

 

AMAZINGLY QUICK DELIVERY – FANTASTIC PRODUCT – used you before, years ago and have just reused you for a colleague and people in the office all want your details! Good work Babycupcakes.
Mark March 2010

 

Dear Gen,

Thank you so much for your assistance yesterday. My friend received the gift and thought it was absolutely fabulous!

Sincerely thankful for your prompt service on advising that the particular product was not available and in return providing free same day delivery was greatly appreciated.

Def will be recommending you to all my friends wanting to send a baby gift.

Cheers,

Ingrid March 2010

 

Hi Genny,

Just wanted to let you know how impressed we are with your service.

Thank you very much for a job well done.  Ordered Thursday Afternoon Sydney time, delivered Friday morning Perth time.  The recipients are delighted with the novel gift and everyone is very impressed.

Many thanks.

Regards,

Loren March 2010

 

Thanks Gen, my friend loved the organic baby bouquet and I thought it was great value for money compared to a real bouquet of flowers.   
Thanks again for the same day delivery! 
Best regards
Catherine  January 2010

 

WOW Gen, thanks for getting it off so quickly, thats fantastic!

Your products are beautiful and I will definitely pass on your details to others (have already sent them to the London branch of my family as this is our families first baby)

Thank you

Billie January 2010

 

Hello 

This is the first time I've used your website and this is an excellent service! 

Thank you very much. 

 Regards,

Teri January 2010

 

Testimonials 2009

 

Hi,

I just wanted to give you feedback that my friend was absolutely blown-away with the gift and thought it was beautiful. Personally I have found your service and commitment to communication superb - you are an excellent, professional company to deal with and I will certainly be utilising your service again. It's great to find a company that has both outstanding service and products'
Kind regards 
Jodie Williams 21 August 2009


Hi Gen,

The parcel has been received.  Thankyou very much I am very impressed with the quick service and delivery.  I will definitely be using you again.

Jill 20 August 2009

 

Thanks so much for letting me know Gen, I do appreciate it. Congratulations on your gorgeous products, great website and fantastic service too.

Regards Kaz

 

Thankyou so much for the amazing gift and importantly the prompt delievery!! usually everything takes at least a week to get to us down here in tassy and this arived in jusr 1.5 working days! cant wait for more friends to have babys so i can use babycupcakes again, beautiful gifts, thankyou.

Caroline August 2009

 

Thanks Genny - this has been the most pleasant experience in on-line shopping I have ever had - the tracking has been great because that is always my biggest concern whether the gift is going to get there. I will certainly be recommending your site to my friends

Regards D July 2009

 

Thankyou so much for your email Gen.  It is exciting to know that my gift has been delivered :) I will remember Babycupcakes for next time!  Another thing I really liked was that the cost of delivery was included in the displayed gift price (no nasty surprises).

Thank you once again,  Pauline

 

Hi Gen,

Thankyou for the update regarding the delivery of our order. My brother and sister-in-law promptly rang me when they received their gift and were amazed at how beautiful it was.This is the third time I have used your company and your products just keep getting better.  I cannot express how pleased I am with the bouquet and cannot wait to see my new baby nephew in his baby cupcake 
clothes.  My brother could not believe that baby clothes could be presented in such a wonderful way, and as my sister-in-law is allergic to fresh cut flowers the bouquet was a wonderful alternative. 
Thankyou again, this was money well spent. Regards, Megan July 2009

 

Thankyou so much for your prompt response.Your service and products has always brought so much joy to the lucky people I send them to. I will continue to use you and spread the good word. Keep up the fabulous work, Daniela. June 2009

 

I just wanted to thank you for the beautiful arrangement that Babycupcakes made and sent to my friend in Melbourne. My friend Anita was thrilled with the bouquet as was I.  I have attached a couple of pictures of her new little girl Monet with the arrangement to show my appreciation. Thank you again Kind regards, Sam PS: You are more than welcome to include my email in your blog if you wish to. Thank you for such a beautiful bouquet and for your professionalism. I look forward to using the Babycupcakes service again soon.

 

Yes my parcel was received safe and sound. Also appreciate your follow up message, it's a reflection of the wonderful service you provide. Kind regards, Helena May 2009

 

How refreshing to have a 'real' response.  Thank you very much for the update.  No sooner had you sent the email and I got a text to say it had arrived and how lovely it was!!! Thank you again for making this special event just that bit more special than most!Julie May 2009

 

I absolutely love your site and just found it when searching to send my friend a gift.I’ll definitely be using your site again! Your products are fantastic and customer service top notch. Thanks, all the way from Ireland! Tara May 2009

 

 Many thanks - we always love using your products and get rave reviews when received! Tania May 2009

 

Thanks for your prompt service and delivery - it's nice to have something delivered on time and be exactly what you expected! Apparently the bouquet was beautiful and everyone in the Maternity ward commented on how unusual and clever it was.Thanks again! Charlie May 2009

 

Thank-you so much for your follow up & for the great & unique gifts you provide! Cheers, Sue. May 2009

Hi there, Just confirming that I received the ordered product. I just wanted to say a big thank you, the gift was very pleasantly received by the mother to be! We were very impressed with how quickly this was sent and with the product itself. Thanks again, Leah April 2009

Ladies,
Once again for your incredible service, you are definitely second to none !! Cheers, see you next time !!
:) April 2009

 

Thank you, The gift was a real surprise, she loved it. And it was delivered superfast.Thanks again, Ivana April 2009

Thanks for that. Great feedback from the recipient! Virginia Apr 2009


Thankyou very much for your prompt and professional follow up! I have used your company a number of times and the gifts have always been delivered without delay. The way you have followed up my concern has restored my faith in businesses. Sometimes you never even get a call/email back, so I really appreciate the fact that you have personally taken the time to make sure that this has been followed through is commendable.Again thankyou for the follow up and the small gift/refund that you are providing
Sharon April 2009


What a fantastic and different gift idea. I have just used your delivery service to Adelaide and the professionalism and promptness of your product is outstanding. The price of the gift including delivery is fantastic and the tracking system is great. Thank you for such a wonderful gift at a great price. Denyel April 2009

Can I just say: what a wonderful product and efficient service you provide! This was my 4th order from your site, and like every other time I've been impressed at the speed at which the order arrives at its destination (even the international ones!) and the quality of the products.  All our friends and family who have received a "cake" have really enjoyed them too! Kind regards, Amitee March 2009

Thank you sooo much, I've used baby cupcakes twice now, and both times everyone at the baby showers loved the gifts. The only problem I have come across is that noone wants to wreck them to use them. they're too perfect! Thank you again :) Erin February 2009

 

Thank you so much for the speedy delivery of our order to Amanda. 
Her husband just called and said the gift is amazing and with baby only being 3 hours old, its one of their first gifts!!
Kerri,  January 2009

 

 Thank you so much for such a prompt delivery. I was really impressed. My friend said it was beautiful.
Very grateful.
Genevieve, January 2009

 

Thank you so much-this is about my 4th order I have placed with you, and have received nothing but the best service and wonderful feedback from the recipients, who absolutely love the way it looks, the practical nature, quality of the items and the way it stands apart from all the other "floral arrangements"!! -Thank you again for your attention to detail and unique product offering!
Kind regards Natasha, January 2009

 

Testimonials 2008

Thank you for your prompt service and phone call to let me know my nappy cake had arrived the same day as I had ordered it. I had already received a phone call from my friends saying they loved it. I have used your company before , and must confess i have tried another which was a big mistake as my order was never delivered at all. I had to call and follow up twice. I am back and will stay a loyal customer as your customer service and professionalism is excellent

Regards Mina, December 2008

 
Fab, thanks for letting me know.And thanks also, for continuously providing beautiful gifts.Mothers love them, nice change to flowers
Jo, December 2008

 

 Just letting you know that my Sister in Singapore received her Top to Toe Baby Bouquet yesterday and was extremely thrilled.  She said it is absolutely gorgeous.  Thanks also for sorting out the delivery problem.  I wouldn't hesitate to recommend or purchase from your Company again.  Well Done.....
Kathy, December 2008

 

I was just browsing the MyBusiness awards site; we were major sponsor of their awards night on the of October, and I happened to notice that the company I have been using for baby gifts for a few months now won an award for best retailer! May I just say how well deserved that is. Your systems are great, I almost say flawless and our clients absolutely love your fantastic and creative work. A warm congratulations and thank you for your great service thus far. Keep it up! Genevieve, October 2008

 

Wow, what an impressive gift, the quality is amazing, the way the bouquet is presented was exceptional.  I need to know where I can get more of the aromatherapy socks, I cant stop smelling them, what is the fragrance?  I would definitely recommend this to anyone.
Kind Regards, Meagan, September 08

 

 Just wanted to thank you for the "Garden of Dreams" Baby Bouquet you made for the upcoming birth of my Baby Girl this weekend. I received it today and it is just Gorgeous and Smells divine!!! I also wanted to thank you for changing the bouquet colour to Pink and Orange for me too match her nursery. This is the 2nd time of have brought products from you and both times have been delighted with your service & super quick delivery so i will definitely be back again in the future and highly recommend all your products too everyone.
Thanks Again Prue & Steven, August 08

 

 I just had a look at your website and wanted to tell you what a brilliant idea your gifts are!!I have 6 family members/friends who are due at the end of the year or the start of next year and now I can give them a gift that is different and practical! Keep up the great work!
Danielle, August 08

 

 I am just so overwhelmed by this exceptional service!! I often order things for friends and clients from services like the one you are offing and, more often then not are left wondering if they actually received it. Your dedication and infinite detail is an absolute credit to you. I am definitely using you again; I have 4 friends due with babies soon. So glad I took the risk to order on line with someone new to me. Thank you for this wonderful service. Tori July 08

 

To all at Baby Cupcakes, thank you....my friend did receive the parcel 
My friend is absolutely in love with the gift..I just want to take the opportunity to commend you on the  creativity and uniqueness of Baby Cupcakes  well done!
Regards, 
Rinku July 08 

 

Good Morning
Just short note to tell you how impressed the recipient and I am with the contents of the Garden of Dreams Baby Gift Bouquet from your range.The new mother was overwhelmed by the quality of the clothes and presentation of the bouquet. It is truly beautiful. Thank you so much
Rdgs Claire, July 08

 

Many thanks for your efforts in chasing the parcel, I understand it can be difficult, but its really nice to know I can rely on your efforts to help find parcels that get misplaced, I will be back in future.
Regards Susan, July 08

 

Hello there Babycupcakes folk
I ordered by phone, A Gift To Share (Boy) for delivery to colleagues in South Australia on the 3 June 2008.  I have to say it was the most beautiful item, just lovely.I paid for this Item on my corporate Amex card and have no receipt to claim with.  Would you be so kind as to email me a receipt for these item.  If you could do this Friday, I would very much appreciate it. Thank you so much again for a lovely product.  ( I have another friend who is due next week so will be contacting you again soon).
Cheers Mandi, June 08

 

Thankyou. The bouquet was a huge success. Everyone visiting the baby took down your web address.
Cathy, June 2008

 

Babycupcakes- Thank you for your prompt and professional service. My niece was thrilled with her bouquet as were baby's big brothers with their jellybeans. I will certainly be shopping with you again. Helen. June 2008

 

Many thanks - I just heard from my friend and she has received my gift and is completely thrilled with it! She said she's never seen anything so creative and is waiting until all her family and friends have seen it before unwrapping it as it's so lovely.So many thanks!
Jenni, May 2008

 

Hey there team @ Babycupcakes,
Just sending a quick email to say thanks for the super quick delivery & service of the order we placed with you yesterday @ 12.30pm & we received today @ 9.30am in Melbourne. It looks just absolutely gorgeous & Im sure our friend Iris will love it to bits.  She is booked in to have her bundle of joy this Sunday so we just will add our greeting cards & have it ready to present to her when bubs arrives into the world. Have a fabulous day and wishing you continued success with your very clever and thoughtful business "baby". 
Take care, Maria, George, Roula, Peter & baby Mia, May 2008

 

Hi, just wanted to let you know that my Sister in Law in Switzerland received her beautiful Top to Toe Bouquet in perfect condition. She said it was absolutely gorgeous! I can't thank you enough for writing the card in German for her, it's really great that you went that little bit extra! I'll definitely be using you in the future.
Shannan, May 2008

 

Babycupcakes,  Thankyou very much for my delivery today as requested. I am delighted with my personalized unisex nappy cake for my daughter Karen for her baby shower this week. I am sure to shop again with you after the birth.
Pat , April 2008

 

Just to advise that my parcel arrived today - and I am thrilled.What a wonderful gift it shall be.
Maxine, April 2008

 

 Thank you for your email and for the fantastic customer service. I buy a lot of things online and I have to say, your website and service  is one of the best yet. I especially like your email below with the  delivery time and attached proof of delivery. I'll definitely be recommending Babycupcakes to all my friends and look  forward to purchasing from you again.
An, April 2008

 

Thanks for that, and thank you for all your help adjusting our 
order today! Much appreciated.
Melanie, April 2008

 
Just wanted to let you know that the gift we chose was so well received. Thank you for your prompt and professional service. We will be recommending you to others.  Kind regards,
Kathy, April 2008

 

The bouquet arrived yesterday morning and it has been a big hit.  Everyone  has been asking me where I got them from (the nurses in the hospital were  showing other patients) and I don't know if my sister in law will unwrap it, it was so beautiful.  Thanks
Bec, April 2008


Thank you very much for your great service, they loved the gift.
Meridith, April 2008

 

Thanks for such prompt service! My sister loved it, as it was a much more thoughtfull gift than flowers. After speaking to Kathy and how quick and seemlessly it was delivered I will not hesitate to recommend you to all my friends. Thanks again,
Jess, April 2008


Thank you for the wonderful gift (order 7052), our friends received the gift whilst still in hospital and thought it was absolutely gorgeous. Thank you again for the prompt customer service.
Kate, April 2008


I would just like to say that I think your product is just beautiful.The presentation is beautiful, the idea and the practicality of the gifts are sensational and your service is excellent. I am also impressed by the price range available.
Rosanna, March 2008


Hi, I would just like to say what an enjoyable experience it was to shop with babycupcakes.com - great website, easy to use - excellent service - together with a brilliant product - just loved your stuff and so did the recipient. Thanks for a remarkable shopping experience. 
Sue, March 2008

 

Hi. I received one of your gifts on the recent birth of my bub.  It was beautiful and I will use you myself in the future too.  I didnt want to pull it apart.  Thought you might be interested to know that as the gift was scented ... my lounge smelt beautiful and very relaxing!!
Kind Regards, Shannon March 2008


Thanks Sarah.  FYI, I have sent your details to all of my NSW PA colleagues and recommended your company.  So, you should be hearing a lot more from us. best regards, Kelly March 2008


Order received by my sister.  She was absolutely thrilled with a unique gift.  Thank you very much.  Having the delivery included in the price was terrific.  No worries about the final price at checkout.  I will definitely be using your website again.  Regards,  TAMMY February 2008 


I would like to thank you ever so much for the 'Top to Toe Bouquet' I 
ordered yesterday and received today.  It is absolutely gorgeous, and my best friend will be delighted I'm sure.Thank you once again, and I will be sure to spread the word about your website. 
Kindest Regards, Mary February 2008


Dear Genny, Thank you for understanding and I do truly apologise for the inconvience. I guess, living in a busy city, we have been spoilt and expect to have everything done "yesturday". It was my fault not reading the delivery and assumed it would be delivered over the weekend. This won't stop me from using you again because I love your products. Its your professionalism and understanding that would make me come back. Next time, I'll have to get my act together sooner!
Thanks again, Cesira  February 2008

 

Hello. The parcel arrived safe and sound and it's absolutely gorgeous!!! 
Thanks so much :) Kind regards,
 

Jo, February 2008

 

Hi Genny, Thank you so much for the prompt response! You provide such a wonderful service. I recommend it to all my friends. Thanks again !!!  

Mark, February 2008



Thank you so much for providing such wonderfully efficient service! Toni was absolutely delighted with her gift :) A beautiful way to celebrate the arrival of her new bundle of joy. Will definitely keep you in mind for future births. Kind regards,
Corinne, February 2008


Hi Genny, Thank you for your email- it's great to know that everything got theresafely! I am sure that mum, dad and baby loved it. Keep up the great work!
Carl, January 2008



Hi there. Just want to tell you how impressed I am with your product and service.  My friend who just recently had a little girl was so delighted with the nappy cake I ordered for her.  I think it is a much better idea than a bunch of flowers!  Thanks for your prompt delivery, fast service, quick feedback.  Will use again and again!Cheers 
Andrea, January 2008

Thanks so much for your prompt reply and efficiency.Great service - I love your products and will use again! Cheers 
Andrea, January 2008
 

 

Testimonials 2007

Ladies, I wanted to share this with you.  It seems good customer service and courtesy is still out there somewhere.  I will definitely use this company again.  How refreshing! 

Kelly, November 2007

 

I would like to thank you for your service, I wanted something different for my daughter-in-law and her new arrival. I searched with google and found your company. Fantastic service, I was able to track the delivery to Adelaide. My daughter in law was thrilled with her surprise package.   Thank you so much again, I will recommend you to all my family and friends, I am so pleased I thought outside the square.
Jill and Steve, November 2007

 

Hi , Thanks so much for that - your products look gorgeous by the way - very impressed! kind regards,
Gabi , November 2007

 

Excellent, thank you so much for you email.  BTW, I love the gift ideas on your site.
Melinda, November 2007


Hi Genny, thank you for doing this. Some of my team members were very interested in your products for friends and family, so I can sent them the linkto your website. 

Cheers, Christy ,October 2007 


Thank you! They are absolutely gorgeous and another of my friends is due any day so you will be getting another order from me very shortly.  
Kathy, October 2007

 

Hi there, My sister in law who lives in Canada recently had a gorgeous baby girl and I sent her one of your bouquets, coupled with the adorable Rufus bear. The package arrived safely and in perfect condition - judging by the screams of delight over the phone, I know they absolutely loved them!! I have a gorgeous photo with baby Chloe snuggled up to her Rufus bear and she looks so happy! Thank you for a really unique gift idea and for the excellent service I received. I will definately be recommending your website to my friends and family.  

Sheree, October 2007


Thank you for providing such a well-organised and user-friendly service.  Somebody has obviously put a lot of thought into your e-commerce concept and you must be satisfied that it works very well in practise.  I have recommended babycupcakes.com to several people already...Lucy :), October 2007

 

Hello. I had the absolute pleasure this week to receive a personalised nappy cake for the birth of my daughter from my work colleagues. Firstly I would like to say that the gift is just beautiful, I am actually hesitant to pull it apart to use the items because I think it is so pretty. I have bookmarked your site and will be definitely using it for gift ideas for upcoming births as opposed to traditional flowers... again, thank you for such a unique gift idea.
Jodie, October 2007

 

Hi Babycupcakes,I have to say, I'm really impressed. I've ordered several items from you in the last four years, and each time your organisation gets better. I'm especially impressed that you've now introduced a tracking system and that you dispatched my order the same day (to WA).
Kind Regards, Susan September 2007

 

Dear Marianne, Thankyou for getting back to us so promptly. We really appreciate your help and remain big fans of Babycupcakes! Kind regards
Carolyn, September 2007

 

Thank you, the recipient of the baby bouquet loved it! 
Kate, August 2007



Hi Babycupcakes, Thank you very much, excellent and fast service indeed! Will be using you again and spreading the word!  

Thanks again. Fotiny, August 2007



Thank you SO much, I really appreciate your understanding. Also.... in case you collect client feedback can I add that I've ordered a number of items from you guys over the last 12mths and EVERYONE i've sent an item to has just loved it. Your gift quality is amazing. I am now using your items in my workplace so will hopefully have more business for you in the future. 
Thank you again.  Kind Regards, Emily July 2007


Wow !  Thank you SO much for the wonderfully prompt service.  My order arrived this morning about 9.10am!!  I really appreciate that you sent me a different selection as requested. Enjoy your day  

Jill, June 2007 


Thank you Babycupcakes.Gift arrived on Tuesday, new parents were delighted, we will recommend you to all our friends.
Regards, Elizabeth June 2007


Hi Babycupcakes, 

No need to track it - I already have it in my possession!  Amazing service. Thank you so much for getting it out so quickly - I'm sure my sister is going to love it when my wife hands it to her. 

Best regards  Ian May 2007 


Thank you!I got a very positive reaction. The parents loved the gift as it was original and fun...
Laura, May 2007


Would like to give an excellent feedback of how gorgeous and beautiful the presentation of the bouquet given to our new born child by the office of Coles Myer on the 3rd May 2007. The fragrance was out of this world and it is too beautiful to be broken. 
Clint and Charmaine, May 2007

My daughter has just had her first baby and was sent one of your cup cakes. It is amazing!!!!!! So I have checked out your site and I have now sent one of your bouquets to my mother for mothers day. What a great Idea. My mum has everything so this will be something different.
Helen, May 2007


My friend actually rang me after she received them and thought it was a fantastic gift - she said her room have been inundated with flowers so it was great to get something different and useful! Cheers,
Jac, April 2007

 

I first ordered a gift through you for the baby son of my lovely friend who was so delighted with it she didn't want to "unwrap" it. She actually kept it intact (apart from one of the muslin  wraps) until we could see it some four weeks later on our trip to the  mainland. Now, the daughter of one of my oldest and dearest friends has had a  little girl - the thought of anything other than a Babycupcakes gift  never entered my mind.   Today I've sent her a Strawberries and Cream  nappy cake with "Celine" for company and I'm sure she will be  delighted with it.  Fresh flowers - never again! Thank you for your unique and delightful baby gift service - I wish I had known about you for the births of my nine grandchildren!
Elaine, April 2007


I am writing to thankyou for your assistance. As promised I received my parcel today of 3 individual roses of baby socks. I could not see individual roses on your website, but after phoning you yesterday,  you were only too happy to make my request as required. Your service was absoultely impressive.T hankyou once again.I look forward to using your gifts in the future.
Lili, March 2007

What a great product! my friend loved it and so did I! thank you

 Helen, March 2007 


Thank you for a really great service. I'm in the UK my daughter in Sydney and my order was delivered to her while we were on the phone. She was thrilled and thought it a brilliant idea. Can I add it was delivered before I got the email to say it had been sent out. Many thanks.
Brenda, March 2007

The recipient doesn't want to break the gift open. Thanks for such a great service and great gifts.
Robyn, March 2007


Thanks for your quick response.  Your website was great, what a fantastic idea, I will be recommending it to friends and family So much better than real flowers that die within a few days. Thanks heaps.
Joanna, February 2007 

That's fabulous news! Thank you for recognising our use of your product. We get fabulous feedback from our employees about the 'bouquets' that they receive - and I think the mums are excited as there is no water to change! Great concept! We seem to be having a baby boom here at the moment, so won't be surprised if we have another 5 this year as well. Thanks again.
Sarah, January 2007


Thankyou so much for your efficient service. I was very surprised to receive my butterfly cake today as I only ordered it this morning. It looks fantastic & my sister will love it! I love the grandmother pins as add-ons also. They are more gorgeous than in the picture & I know the baby's grandmothers will be thrilled to have a special momento.I will definetely be recommending you to friends & family! Thanks Babycupcakes.
Jennifer, January 2007

 

Hi There - this is the 3rd or 4th time we have used your company forbaby gifts in the last 6 months, and I just wanted to say how pleased we are with your service and range. And of course, and new Mums & Dads are thrilled with your beautiful innovative designs. Such a fantastic idea, and beautifully presented. Many thanks, keep up the great service, and I know we'll keep ordering!!
Danielle, January 2007

 

Testimonials 2006

Hi there, 
Just wanted to let you know that my friends were over the moon with your  head to toe baby pack.  And I would like to personally thank you for  your prompt replies, and fantastic delivery time.  I will definately be  recommending you to all my 
friends and use you again.
Claire :-) December 2006